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Managing the Store

You’re Fired!

Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
By Mike Wiles posted on November 14, 2015 | Posted in Best Practices
Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
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Managing the Store

You’re Fired!

Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
By Mike Wiles posted on November 14, 2015 | Posted in Best Practices
I’ll be the first to admit that I’m not good at firing someone. When I worked at a dealership, the employees all knew when someone was “getting the axe.” About a week before it happened, I went from being upbeat and outgoing to somber and reserved. It was very easy to tell something big was coming down. If you’re an empathetic type, you think about the impact your actions will have on the person and family.
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Industry Q&A

Biggest Improvement in Your Service or Parts Department

We asked dealers: "What is the biggest improvement you have made in your service or parts departments and what impact has it had on your dealership?"
November 14, 2015 | Posted in Best Practices
We asked dealers: "What is the biggest improvement you have made in your service or parts departments and what impact has it had on your dealership?"
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How to Sell

Stock on Hand Leads to Sprayer Success

By Mike Wiles posted on November 14, 2015 | Posted in Best Practices, Niche Markets
It may seem odd to discuss how to sell a product for which the selling season has ended. However, if you want to enter the sprayer business or if you’d like to step up your efforts, the time to start is now by ordering product for the 2016 season. Sprayers sell when weeds grow and most customers won’t wait for an order to be placed when purchasing. They want to take them home and put them to use.
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Dealership of the Year 2015: PrairieCoast Equipment Kamloops, B.C.

Performance, innovation and strong year-to-year growth earn PrairieCoast Equipment Rural Lifestyle Dealer’s top award for multi-store dealerships.
By Lynn Marcinkowski Woolf posted on November 14, 2015 | Posted in Dealer News, Best Practices
PrairieCoast Equipment began in 2009 with the merger of 4 John Deere dealerships in Alberta and British Columbia. The dealership opened a new rural lifestyle store in Kamloops, B.C., in 2013, bringing new awareness to an area it had served for more than 40 years.
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Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.


Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.


At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

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Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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