Best Practices

Strategies from successful dealers to improve management and operations.

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2025 Dealership of the Year: Broadhead Equipment

[Video] Customer Satisfaction Fuels Dealership of the Year's Outlook

How’s 2025 shaping up for Broadhead Equipment? After major changes to the dealership in late 2023 brought remarkable results in 2024 for Broadhead Equipment, 2025 finds Richard and Jordan continuing to prioritize stellar service and customer satisfaction which is already paying off.
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2025 Dealership of the Year: Broadhead Equipment

[Video] Dealer’s Investment in Rural Community Relations Boosts Goodwill and ROI

In serving its rural Alabama region, the Broadhead family takes its commitment to the community seriously and invests time and talent into maintaining a presence in the areas it serves. From school visits to taking equipment to events and connecting with future generations, Richard and Jordan discuss the value of strong community relations.
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2025 Dealership of the Year: Broadhead Equipment

[Video] Going Lean and Growing Strong

In 2024, Broadhead increased revenue by 49% and reduced expenses by 25%. Learn what transpired behind the scenes within the dealership and product lineup to create those results, and their plans to position themselves for further growth.
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