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How to Follow Up When Prospects Say ‘Thanks, But We're Happy’

Salespeople need to disrupt buyer complacency and lead them into a receptive state before talking about the solutions.

If part of selling is about solving people’s problems, how do you sell when someone doesn’t have a problem with the products or services they’re using? According to a BizJournals.com story by sales consultant Lee Salz, 90% of customers say they are happy with their current supplier when first contacted by a salesperson.


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Building Profits Through Key Performance Indicators

[Webinar] Managing By the Numbers

In "Managing By the Numbers," Rural Lifestyle Dealer columnist Bob Clements shares how your business management software can help you improve the performance of the people and profitability of each of your departments. [To view any of our webinar replays, you must be logged in with a free user account.]
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