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Have Your Employees Rate Their Customer Service
Ask employees a series of questions after a customer service transaction to uncover ways to help them do their jobs better.
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Dealers Sound Off
Do What Big Boxes Won’t Do
Smitherman’s Hardware & Equipment stocks niche items to stand apart from its Big Box competition.
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Sponsored Content: Create a High Performance Dealership with Bob Clements
Follow These 7 Principles to Create a High Performing Dealership
Industry expert Bob Clements outlines 7 principles for improving cashflow, generating instant income, building a culture of success and more.
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Sponsored Content: Create a High Performance Dealership with Bob Clements
Boosting Employee Performance with a Compensation Program
Use these compensation formulas to help your techs earn more for quality work, while increasing dealership revenues and customer satisfaction.
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Sponsored Content: Create a High Performance Dealership with Bob Clements
Finding the Compensation Program that Best Suits Your Dealership
Discover the compensation program that best suits your dealership in order to improve employee performance and enhance customer experience.
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Top Articles
- John Deere Plans Temporary Shut Down at Ottumwa Works in Iowa
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- Rural Lifestyle Dealer's Best of the Web: Nov. 19, 2024
- Key Factors in Transitioning from Gas-powered to Battery-powered Equipment
- How Can We Prepare Sales to Succeed Next Season?
Must Read Free Eguides
Download these helpful knowledge building tools
- Best Practices of Elite Dealerships Volume 6: Featuring Dealership of the Year Recipient
- Best Practices of Elite Dealerships Volume 5: Featuring Dealership of the Year Recipients
- Create a High Performance Dealership with Bob Clements: Service Department Volume 3
- Create a High Performance Dealership with Bob Clements: Service Department Volume 2
Videos
Mowhawk Mowers Enters the Zero-Turn Space
Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.
Top Directory Listings
Yanmar
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.
Stihl Inc
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.