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Articles by Bob Clements

Best Practices with Bob Clements: Sales

Selling Your Product Part 1: Uncovering Customer Needs

By Bob Clements posted on March 6, 2017 | Posted in Best Practices

Know the important questions to ask and then use those answers to work toward closing the sale.

Best Practices with Bob Clements: Sales

Showcasing Your Dealership Brand Part 2: Improving Exterior Appearance

By Bob Clements posted on February 14, 2017 | Posted in Best Practices

The way a dealership presents itself impacts how it interacts with customers. A dealership that ensures “comfort” for customers can mean greater sales and customer loyalty.

Best Practices with Bob Clements: Sales

Showcasing Your Dealership Brand Part 1: Creating Comfort in Your Showroom

By Bob Clements posted on February 13, 2017 | Posted in Best Practices

The way a dealership presents itself impacts how it interacts with customers. A dealership that ensures “comfort” for customers can mean greater sales and customer loyalty.

Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.

By Bob Clements posted on January 28, 2017 | Posted in Best Practices

This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.

Best Practices with Bob Clements: Sales

Building and Maintaining Your Dealership Brand Part 2

By Bob Clements posted on January 24, 2017 | Posted in Best Practices

Surveys show that a store’s appearance heavily influences a customer’s impression of and likelihood to purchase from the dealership.

Best Practices with Bob Clements: Sales

Building and Maintaining Your Dealership Brand Part 1

By Bob Clements posted on January 23, 2017 | Posted in Best Practices

Surveys show that a store’s appearance heavily influences a customer’s impression of and likelihood to purchase from the dealership.

Best Practices with Bob Clements

Compensating Your Parts Department Part 2: Developing a Bonus Program

By Bob Clements posted on January 10, 2017 | Posted in Best Practices

Drive the profitability and growth of the parts department by creating a compensation and bonus program that looks at both increased sales and maintaining a predetermined profit margin.

Best Practices with Bob Clements

Compensating Your Parts Department Part 1: Developing a Compensation Plan

By Bob Clements posted on January 9, 2017 | Posted in Best Practices

Drive the profitability and growth of the parts department by creating a compensation and bonus program that looks at both increased sales and maintaining a predetermined profit margin.

Best Practices with Bob Clements

Handling Special & Emergency Parts Orders: Part 2

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.

By Bob Clements posted on December 29, 2016 | Posted in Best Practices

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.

Best Practices with Bob Clements

Handling Special & Emergency Parts Orders: Part 1

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.

By Bob Clements posted on December 27, 2016 | Posted in Best Practices

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.

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Mowhawk Mowers Enters the Zero-Turn Space

Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

Articles by Bob Clements

Selling Your Product Part 1: Uncovering Customer Needs

Showcasing Your Dealership Brand Part 2: Improving Exterior Appearance

Showcasing Your Dealership Brand Part 1: Creating Comfort in Your Showroom

Rethinking Employee Compensation

Building and Maintaining Your Dealership Brand Part 2

Building and Maintaining Your Dealership Brand Part 1

Compensating Your Parts Department Part 2: Developing a Bonus Program

Compensating Your Parts Department Part 1: Developing a Compensation Plan

Handling Special & Emergency Parts Orders: Part 2

Handling Special & Emergency Parts Orders: Part 1

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Mowhawk Mowers Enters the Zero-Turn Space

Yanmar

Stihl Inc