Each person on your team should understand that there is nothing wrong with the dealership making great profits. This is accomplished by not only having great employees but also working to keep customers coming back.
According to O’Hagan, many potential customers turn to their phones instead of heading to a dealership when they first contemplate purchasing a vehicle such as a UTV.
Working in conjunction with the Equipment Dealers Assn., the Bob Clements International team will be holding 1-day management boot camps in 4 cities, including Lancaster, Pa., Charlotte, N.C., Tulsa, Okla., and Columbus, Ohio.
For many dealerships, the commercial accounts that you service lack a dedicated and effective process. Your commercial accounts may include a golf course, a landscaper, a larger farmer, or a local government or municipality.
Dealer registration for GIE+EXPO includes admission to 10 High-Performance Dealer Workshops. Dealers looking to pick up real-world tips on timely topics can attend workshops led by Bob Clements International, as well as experts from the Equipment Dealers Assn. and United Equipment Dealers Assn., during the annual trade show, set for Oct. 21-23.
With each state, county and city having their own individual rules on social distancing, showrooms being open, or parts being delivered curbside, the phone has become once again the lifeline we have to connect with our customers.
By now, all that work strategic planning work you did at the end of last year should show up. If no planning was done, then it’s all reactionary decisions.
Dealers share how their businesses have pitched in to help their communities — and employees — during these uncertain times because of the COVID-19 pandemic.
Emerging from winter and preparing for the spring and summer seasons is a whole different ballgame this year. You have an advantage in that most of your stores are not high density, but high customer involvement.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.