Sara Hey and Bob Clements of Bob Clements International walk through three main areas dealers need to pay attention to help they get ahead of inflation at their business. Clements say he expects we'll see 10-12% inflation number in the U.S. and in Canada it will be about 5-6%. 

What is triage and what does it have to do with your service department? In this video, Bob Clements and Sara Hey from Bob Clements International explain how having a triage process in place can help reduce chaos in your dealership.

You can’t get units to sell, but you have customers calling, emailing and waltzing into your dealership, asking you to take their cash. What’s a dealership owner or manager to do? Should you stop marketing if you can’t get wholegoods inventory to sell?