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Create a High Performance Dealership with Bob Clements
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Dealership Compensation: Sales Department

May 4, 2018 | Posted in Best Practices

Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your sales team based on salary caps. He also outlines how to set up a bonus program based on a percentage of net profit.

Dealership Compensation: Parts Department

May 4, 2018 | Posted in Best Practices

Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your parts team based on salary caps. He also outlines how to set up a bonus program based on increased parts sales for the current month compared with the same month last year.

Dealership Compensation: Service Department

May 4, 2018 | Posted in Best Practices

Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your service team based on salary caps. He also outlines how to set up a bonus program based on technician efficiency and your recovered labor rate.

Define the Process: Management Processes

May 3, 2018 | Posted in Best Practices

This is part 6 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines management tasks to complete daily, weekly, monthly and annually.

Define the Process: Business Office Processes

May 3, 2018 | Posted in Best Practices

This is part 5 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines administrative tasks to complete daily, weekly, monthly and annually.

Define the Process: Sales Department Processes

May 3, 2018 | Posted in Best Practices

This is part 4 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he walks through the sales process, from greeting a customer to closing the sale.

Define the Process: Parts Department Processes

May 3, 2018 | Posted in Best Practices

This is part 3 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines practices that increase efficiency and profitability in your parts department, including inventory turns, processes for special orders and pricing updates.

Define the Process: Service Department Processes

May 3, 2018 | Posted in Best Practices

This is part 2 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines steps to increase efficiency and profitability in your service department, starting with the check-in procedure through to following up with the customer.

Define the Process: Your Highest Priority

May 3, 2018 | Posted in Best Practices

This is part 1 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he explains why defining processes is your highest priority and how repeatability creates profitability.

Video Series: High Performance Manager

Bob Clements International Boot Camp: Hiring Key People

By Sara Hey posted on April 27, 2018 | Posted in Best Practices, Dealership Marketing

This segment in the series features Sara Hey, vice president of operations and business development for Bob Clements International, covering the topics of effective job descriptions, creating a job analysis and understanding personality types.

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