Articles Tagged with ''Bob Clements''

Achieving Peak Performance

Keeping Your Sales Funnel Full

Know how many customers you need to engage with to meet your sales goals.
The nice thing about working in a dealership is that just about everything that happens has a number associated with it. This allows you to measure and determine how each department or employee is performing. For example, in the service department, we look at recovery and service technician efficiency. In the parts department, we look at profit margins, fill rates, transaction times and transaction values. And in the sales department, we focus on profit margins, transaction values, closing ratios and sales funnels.
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Season to Season

Expanding the Business

The owners of Power Centers of Madison talk about the struggles and successes of opening a second store.
With summer sales of lawn and garden equipment in full swing, Ed Prochaska, co-owner of Prairie Power Center, always has a full list of things to do at his dealership in Sun Prairie, Wis.
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Sponsored Content: Create a High Performance Dealership with Bob Clements

How to Be a Dealership of the Future

Embrace technology and leverage your own brand to sell to a new kind of customer.
The goal for myself and my organization is to help dealers get a jumpstart on their competitors by outplaying them in their markets. To that end, I challenged my team to share their thoughts on what might lie ahead for dealers based upon advances happening in other industries.
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[Webinar] The Secrets to Negotiating and Closing More Sales

In Rural Lifestyle Dealer's latest webinar, "The Secrets to Negotiating and Closing More Sales," industry consultant and Rural Lifestyle Dealer columnist Bob Clements shared specific techniques he teaches in his sales boot camps on how to qualify, negotiate and close more sales. This FREE webinar is brought to you by Charter Software, provider of Aspen Business Systems. [To view any of our webinar replays, you must be logged in with a free user account.]
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Bob Clements
RLD Best Practices with Bob Clements: Delivering Outstanding Service

Bringing Professionalism to Your Service Department: Part 2

The service department is the backbone of the dealership and has a big impact on the experience customers have both with the dealership and with the products you carry. I want to guide you to the next level of success in your service department, starting with how your team can be more professional.
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Bob Clements
Best Practices with Bob Clements: Delivering Outstanding Service

Bringing Professionalism to Your Service Department: Part 1

The service department is the backbone of the dealership and has a big impact on the experience customers have both with the dealership and with the products you carry. I want to guide you to the next level of success in your service department, starting with how your team can be more professional.
Read More

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