Ranchland Tractor's David Holman discusses how they managed their parts and service department as the dealership continued to grow. Ranchland Tractor is the 2018 Dealership of the Year in the single-store category.
Hutson Inc., a 13-store dealership based in Murray, Ky., uses direct mail for seasonal promotions, to drive service business and to stay connected with customers.
"My top priority is to travel and meet our dealers, employees and customers to hear, first-hand, their point of view about the products and business and take in these suggestions," says Viren Popli, president & CEO of Mahindra North America.
What’s the best way to cultivate empathy? The standard answer is to spend more time with customers. Instead of just getting to know the customer, have employees practice being the customer.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.