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Create a High Performance Dealership with Bob Clements: Service Department Volume 1

| Posted in Best Practices, Dealership Marketing

Learn the benefits of creating a service department your customers can trust.

Video: High Performance Manager

Bob Clements International Boot Camp: Define the Process Video Series

By Bob Clements posted on May 22, 2018 | Posted in Best Practices

"Repeatability creates profitability. The more you can repeat an action, the better you become at performing it," says Bob Clements.

Lynn Woolf

Avoid This Upselling 'Miss' at the Parts Counter

By Lynn Marcinkowski Woolf posted on May 22, 2018 | Posted in Best Practices

Don’t let long lines and hurried customers keep you from upselling and cross selling at your parts counter.

Big Picture

Start at the End

By Rural Lifestyle Dealer Staff posted on May 18, 2018 | Posted in Best Practices

Source: Bob Pozen for LifeHack.org

Here are three steps to be more efficient at work, starting right now.

[Podcast] ‘Great Ideas’ Series: Proven Power Recruits Veterans for Service Team

In this episode of the Rural Lifestyle Dealer podcast, brought to you by Yanmar, we spoke with Andy Flint, service manager of Wisconsin-based dealership, Proven Power, for our new “Great Ideas” series.

May 14, 2018 | Posted in Best Practices

In this episode of the Rural Lifestyle Dealer podcast, brought to you by Yanmar, we spoke with Andy Flint, service manager of the Wisconsin-based dealership, Proven Power, for our new “Great Ideas” series.

Finding & Hiring Employees: Making the Offer

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International offers suggestions for the final steps in the interviewing process to help ensure you're making a good hire.

Finding & Hiring Employees: Effective Interviewing

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International suggests questions to ask during interviews that can help you learn more about job candidates.

Finding & Hiring Employees: Sales Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for salespeople as well as words to add to your job posts.

Finding & Hiring Employees: Service Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for service department employees as well as words to add to your job posts.

Finding & Hiring Employees: Parts Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for parts department employees as well as words to add to your job posts.

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Mowhawk Mowers Enters the Zero-Turn Space

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Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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