Don't Undervalue Your Knowledge

By Bob Clements posted on March 2, 2020 | Posted in Best Practices

If you are like many dealers, the product knowledge you and your team have may be one of the best kept secrets in your dealership.

3 Questions to Measure Your Dealership's Professionalism

By Sara Hey posted on February 3, 2020 | Posted in Best Practices

Source: Bob Clements International, Inc.

Most of the dealerships we work with are able to charge a premium price for the services they provide. However, many dealerships struggle with keeping the professionalism of their team at the level it needs to be to justify that premium price.

Best Practices with Bob Clements: Sales

Discovering Your Customer’s Motivation Part 2: 5 Questions to Help Make the Sale

By Bob Clements posted on December 11, 2017 | Posted in Best Practices

The questions you ask will allow your customer to help you present them with the right solution that they would be willing to buy.

RLD Best Practices with Bob Clements: Delivering Outstanding Service

Bringing Professionalism to Your Service Department: Part 2

By Bob Clements posted on May 24, 2016 | Posted in Best Practices

The service department is the backbone of the dealership and has a big impact on the experience customers have both with the dealership and with the products you carry. I want to guide you to the next level of success in your service department, starting with how your team can be more professional.

ECHO Becomes Supporting Member of the National Hispanic Landscape Alliance

October 21, 2014 | Posted in Manufacturer News

ECHO joins fellow supporting members of NHLA Briggs & Stratton, Blount International, Caterpillar, Exmark, Kohler and more.

Videos

Mowhawk Mowers Enters the Zero-Turn Space

Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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