Best Practices with Bob Clements: Management
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Bob Clements
Bob Clements is president of Bob Clements Intl. Inc. Clements is recognized as the premier management consultant for outdoor power equipment, agriculture and power sports dealerships. Bob Clements Intl. is a training and development company specializing in creating high performance dealerships and organizations. Clements is author of the book, The 8 Greatest Sales Secrets in the World. Over the last 25 years, Clements has worked with thousands of owners, sales people and businesses, giving them the tools they need to achieve personal and financial freedom.
ARTICLES
Best Practices with Bob Clements: Management
Hiring the Right People Part 1: Define Your Culture
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Managing Relationships Part 2: Building Loyal Customers
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Managing Relationships Part 1: Handling Angry Customers
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Measuring Success Part 2: Metrics Drive Success
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Measuring Success Part 1: Start with the Numbers
Read MoreAchieving Peak Performance
Try This Simple Way to Improve Sales Margins
Give examples of great service to prove your dealership is the best choice.
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Achieving Peak Performance
The Secret to Flat Rating
Here's how to adjust flat rating based on the condition of the equipment coming in for repair.
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Best Practices with Bob Clements: Management
Expectations for Success Part 2: Setting Processes for Your Employees
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Best Practices with Bob Clements: Management
Expectations for Success Part 1: Communicating with New Hires
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Top Directory Listings
Yanmar
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.
Stihl Inc
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.