Best Practices

Sherwood Tractor’s Digital Marketing Enhances Personalized Customer Experience

New technology combined with customer service attitude drives marketing and website initiatives for a 2018 Dealership of the Year.
TV advertising helped Bart Sherwood grow his dealership in its early days, and it remains an important part of Sherwood Tractor’s marketing program. However, Sherwood knew that digital marketing was the next necessary step, an area that was outside his comfort zone.
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Managing the Store

Millennials Share These Three Workplace Values

Find ways to offer meaning, challenge and flexibility.
At many businesses I visit, I hear about the difficulty in finding and keeping good employees. That’s usually followed by complaining about the next generation of workers — millennials … usually said with a scowl. The reality is that millennials, or people born roughly between 1980 and 1996, will likely make up half of the workforce within the next decade.
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Achieving Peak Performance

The Cost of Chaos in Your Dealership

Run some basic numbers to see the dollar impact of disorder.
Of all the challenges a dealership faces from the outside world, none are as destructive as the everyday battles taking place inside your dealership. Whether it is dissatisfied customers or apathetic employees, in almost all cases, “chaos” is the biggest threat your dealership faces every day.
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