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Achieving Peak Performance

The Value of a ‘Touch’

Determine goals through measuring sales activity.
By Bob Clements posted on April 22, 2017 | Posted in Best Practices
Now that we are moving deeper into the selling season, it’s a great time to rethink your sales strategy and commit to firm sales goals for your dealership and each individual salesperson.
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Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.
By Bob Clements posted on April 10, 2017 | Posted in Best Practices
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
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Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.
By Bob Clements posted on January 28, 2017 | Posted in Best Practices
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
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Achieving Peak Performance

Forget New Customers

Focus instead on engaging with your existing ones.
By Bob Clements posted on November 12, 2016 | Posted in Best Practices
Over the last few months, I have attended and spoken at six national dealer meetings for various manufacturers. I can say without a doubt that the common thread that ran through those meetings was the importance of attracting new customers and working hard to make those customers both excited and satisfied. That means getting them excited about the product they invested in, whether it be a tractor, UTV or lawnmower, and making sure they are satisfied with the experience they had, both the people and the purchasing process.
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BClements.png
Achieving Peak Performance

Forget New Customers

Focus instead on engaging with your existing ones.
By Bob Clements posted on November 12, 2016 | Posted in Best Practices
Over the last few months, I have attended and spoken at six national dealer meetings for various manufacturers. I can say without a doubt that the common thread that ran through those meetings was the importance of attracting new customers and working hard to make those customers both excited and satisfied. That means getting them excited about the product they invested in, whether it be a tractor, UTV or lawnmower, and making sure they are satisfied with the experience they had, both the people and the purchasing process.
Read More

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Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.


Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.


At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

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Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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