Articles Tagged with ''parts department''

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Dealer Profile

KanEquip: Building for the Long Term

The Kansas-based dealership is ensuring its future, thanks to a major renovation, investments in the parts department and a focus on the growing rural lifestyle market.
KanEquip has faced changes head on throughout its 50-year history, whether it be acquisitions, a weak farm economy or a recent $6 million renovation of its Wamego, Kan., headquarters.
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Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
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Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
Read More
Best Practices with Bob Clements

Handling Special & Emergency Parts Orders: Part 2

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.
Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.
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Best Practices with Bob Clements

Handling Special & Emergency Parts Orders: Part 1

Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.
Industry expert Bob Clements shares best practicing for reducing the number of special orders as well as how to develop efficient processes for emergency orders.
Read More
Best Practices with Bob Clements

Increasing Parts Revenue Through Upselling & Cross Selling: Part 2

Industry expert Bob Clements outlines how to turn your parts staff into a parts sales staff and how the team can increase revenues through upselling and cross selling.
Industry expert Bob Clements outlines how to turn your parts staff into a parts sales staff and how the team can increase revenues through upselling and cross selling.
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