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Articles Tagged with ''service department''

Kawasaki Adds Field Service Advisor Offices at its Four Regional Centers

July 22, 2015 | Posted in Manufacturer News

The goal of the new program is to facilitate closer contact between Kawasaki's technical personnel and dealers selling and servicing Kawasaki engines.

Building Efficiencies in the Service Department

March 6, 2015

Bob Talaga, owner of Armstrong Implements, Swift Current, Saskatchewan, explains the dealership’s processes for creating efficiencies in the service department. Armstrong Implements is Rural Lifestyle Dealer’s 2014 Dealership of the Year.

Web Exclusive Video: Setting Expectations in the Service Department

February 8, 2014 | Posted in Best Practices

Nick Stergos, vice president of parts & service at Rigg's Outdoor Power Equipment in Valparaiso, Indiana, shares challenges the company has faced in staffing the service department. Despite losing a technician in early 2013 (from 4 to 3 technicians on the team), they were able to hire a part time high schooler who completed miscellaneous tasks and helped keep the other technicians on task. By the end of the year, they had met the quote set for them based on having 4 full time technicians.

Season-to-Season: Rigg's Outdoor Power Equipment

Setting Expectations in the Service Department

By Kim Schmidt posted on January 8, 2014 | Posted in Best Practices

Nick Stergos, vice president of parts & service at Rigg's Outdoor Power Equipment in Valparaiso, Ind., shares challenges the company has faced in staffing the service department.

Launching Your Social Media Program: 10 Must-Do Steps

By Lynn Marcinkowski Woolf posted on November 28, 2011 | Posted in Dealership Marketing

Social media is changing how we talk to our customers and how our customers talk to --Sara Steever and about us. The tools offer tremendous opportunities for your dealership, are fairly easy to use, and many are even free. In fact, you could begin posting updates on Facebook, sending tweets on Twitter and writing blogs today.

Winning Their Business: Getting their Attention, Keeping the Right Hours

By Mike Lessiter posted on August 29, 2011 | Posted in Manufacturer News

Rural Lifestyle Dealer was started in 2007 to help farm equipment dealers better understand consumers. New folks were moving from urban areas into the country, buying a dozen acres, and were finding their way onto the showroom of a farm equipment dealership.

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Mowhawk Mowers Enters the Zero-Turn Space

Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.

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Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.