Service Coordinator, Parts Support Person, Sales Manager, Warranty Writer, and more. For even the most seasoned owners and managers, the list and job descriptions for the different positions in a dealership is enough to make heads spin.

Join Sara Hey as she walks through:

• The different positions for each department
• Understanding basic compensation for some of the different positions
• How to determine who is your next best hire

About the Presenter

Energetic, personable and competitive – these are just a few of the adjectives that describe Sara Hey, VP of Operations and Development at BCI.

In 2011, Sara joined the BCI team to help build social media and marketing efforts. Soon after, she began taking on the management of special events such as GIE +EXPO and the BCI Manager Boot Camp.

Today, Sara also assists with the daily operations and product development at BCI. Working with companies in the OPE, AG and Power Sports industries, she oversees the development of customized training programs for their dealers. And, in keeping with the mission of BCI, she consistently works to create new training materials and programs that can be delivered to dealers in affordable and accessible ways.

Sara is an engaging and commanding speaker and will share proven ways to help you gain and retain exceptional employees. She has a passion for helping small businesses, and that translates to everything she does.

Sara is a graduate of North Park University where she earned a degree in Psychology. After living in Chicago for…