FRANKLIN, Maine, April 24, 2014 — "Quality sales and service since 1930" is the slogan at R.S. Osgood & Sons, Inc. in East Dixfield, Maine. Founded by Roland Osgood in 1930, Osgood's has been helping customers in the surrounding area for 85 years.
"Our biggest focus is the personal attention we are able to give our customers," said third-generation owner, Cindy Osgood. "We service everything we sell, we have the parts in stock, and the experience with the equipment."
Some of the equipment they carry includes the full line of Kubota tractors, zero-turn mowers, and RTVs. In addition to the Kubota line, they also offer lawn and garden tractors by Toro and Cub Cadet, snowblowers by Honda and Toro, Honda generators, Stihl chainsaws and trimmers, and farm equipment by Kuhn, Woods and Landpride.
There is a sense of pride among the 10 employees who work at R.S. Osgood & Sons, showing a desire to be helpful when called upon. Osgood senses that pride. She understood the importance of building strong relationships with customers when she took over the business from her father, Spencer Osgood in 2003.
A visit to their 85th annual open house confirmed that strong relationship, as cars and trucks were lined up for hundreds of feet on both sides of Route 2. Employees and customers discussed the nice spring weather, and checked out the newest Kubota tractors, while eating their fresh-cut french fries, always a big hit at their annual open house.
Although recent trends have seen larger farms dwindling, R.S. Osgood & Sons has reacted to the trends and are ready to help those people who are looking to produce their own food on a smaller amount of land and still need reliable equipment to perform day-to-day tasks.
"Homeowners are doing a lot of gardening, people with five to 15 acres. They may have a few horses or cattle; some have smaller gardens and many have larger gardens," Osgood said. "We have the equipment to help those people be successful, as well as those working the larger farms. We take pride in the fact that we know the needs of ALL our customers, from the smallest gardener to the largest farmer."
Through their reputation of service and reliability, R.S. Osgood & Sons has developed a niche that their customers have come to rely on, and has given them a broad base of returning and new customers.
The company's location in a small Western Maine community has been a real positive factor, as many of their customers have been returning for years. Helping to support that reputation is their exceptional parts and service departments.
Osgood's employees are trained, experienced, and very knowledgeable in the trade. Their service staff has over 40 years of combined service, and are dedicated to make sure the job is done right and completed in a timely fashion to get you up and running again.
Whether you're a homeowner planning a large garden this year, a business looking for a new excavator, or a farmer in need of a bigger tractor, R.S. Osgood & Sons has the equipment and know-how to get you started.