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Industry Q&A

What is the toughest decision you’re facing right now?

“The toughest decisions we are making right now are based around personnel. Our most important internal investment is our people. This is also the largest part of our expenses, so when sales/margin decrease, you have to ‘right size’ the business and adapt. We have been adjusting our personnel expense to match the market. These are tough decisions when it affects families, friends and the community. This is not the first, nor the last cycle ... it will all work out and we will still be here alongside our customers and communities.”


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