Items Tagged with 'from the desk of lynn woolf'

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Lynn Woolf
From the Desk of Lynn Woolf

What the New Hampshire ‘Dealer Bill of Rights’ Means to Dealers Nationwide

Based on the dealer rights legislation in your state, do you feel you are protected? What is your biggest concern re: your agreements with your manufacturers?
Based on the dealer rights legislation in your state, do you feel you are protected? What is your biggest concern re: your agreements with your manufacturers?
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Lynn Woolf
From the Desk of Lynn Woolf

Pick Up the Phone

Not being able to reach someone by phone is the top customer service complaint, according to Consumer Reports.
Your dealerships are buzzing again with rural lifestylers coming in, new displays being arranged and open houses being hosted. As you’re attending to all those details, don’t lose track of this basic customer service rule: Pick up the phone.
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