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From the Desk of Lynn Woolf

The Right Way to Apologize

By Lynn Marcinkowski Woolf posted on August 11, 2014 | Posted in Dealership Marketing

Mistakes in business are unavoidable. At times, your dealership may under deliver, overpromise, recommend the wrong kind of equipment or, for whatever reason, be less professional than you would like. Combine that with situations out of your control, such as delayed parts delivery or manufacturer errors, and there is the constant potential to make mistakes. Then what?

c-Systems Unveils Automated Warranty Claims for Echo, Shindaiwa, Toro, Exmark and Stihl

June 18, 2014 | Posted in Dealership Marketing

Infinity, c-Systems Software's premier business management system, has added Echo, Shindaiwa, Toro, Exmark, and STIHL to its list of prominent vendors like Ariens and Gravely that now provide automated warranty claims transmission

The Big Picture

12 Shortcuts to Be a Better Boss

June 16, 2014 | Posted in Best Practices

Source: Geoffrey James, Inc.com

You can read management books or spend hours in the classroom to improve your leadership skills — or you can just follow some simple shortcuts.

Notable and Quotable: Increasing Cash Flow

By Monte Wyatt posted on June 16, 2014 | Posted in Niche Markets

How to manage cashflow is one of the four decisions that every business must get correct to be successful (along with people, strategy and execution). Think of your financial results in this way: Revenue is vanity, profit is sanity, but cash is king. Without cash, dealerships will starve.

Big Picture

Create a Plan for Your Business That Isn't a "Business Plan"

June 2, 2014 | Posted in Best Practices

Source: Becky McCray

You need a plan for your business. So you think about writing a business plan. But the very thought makes you shudder. The problem is that huge, complex business plans created to satisfy banks and loan officers got equated to all business plans.

Toro Reports Improved Second Quarter Results

May 23, 2014 | Posted in Manufacturer News

Source: StarTribune.com

Landscape contractors used profits generated from a banner snowplowing season to invest in new equipment for the spring and summer, helping Toro Co. to record second-quarter results, the Bloomington company said Thursday.

Notable and Quotable: Business Operations Based on Sound Policies

May 19, 2014 | Posted in Best Practices

"Business operations based on sound policies, procedures and financial metrics must be the cornerstone of growing power equipment dealerships..."

The Big Picture

5 Legal Tips to Spruce Up Your Business This Spring

May 5, 2014 | Posted in Best Practices

Source: Houston Business Journal

Spring is the season for a fresh start. The dreaded Tax Day has come and gone and you have hopefully taken a post-paperwork breather to refresh yourself. Why not use that renewed energy and momentum to get organized in other areas of your professional life?

Stihl Chain Saws Thrive Outside the Big Box

April 25, 2014 | Posted in Dealership Marketing

Source: Bloomberg Businessweek

When he bought Speed's Power Equipment in 1991, Sam Wilson felt the thrill of owning a small business wear off quickly. Amid a recession, his 15 employees struggled to sell pretty much any available brand of power tool in his shop about a mile south of downtown Salt Lake City. Then Home Depot (HD) opened eight blocks away. Wilson, now 51, was ready for a strategic Hail Mary.

Best Practices

Dealer Invests in Learning to be a Better Business Owner

By Lynn Marcinkowski Woolf posted on April 21, 2014 | Posted in Dealership Marketing

Toro's Lawnmower, Garden and Chainsaw Center has been in business for more than 42 years and Laura and Scott Toro have been running the business for more than 25 years. Despite their longevity, Laura Toro felt they could do more. And, as the person in charge of the finances, she wanted to better understand the business behind their business to help their dealership grow.

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Mowhawk Mowers Enters the Zero-Turn Space

Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.