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Articles Tagged with ''employees''

Managing the Store

You’re Fired!

Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
By Mike Wiles posted on November 14, 2015 | Posted in Best Practices
Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
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Managing the Store

You’re Fired!

Deal with employee problems directly and privately to preserve morale and earn respect as a leader.
By Mike Wiles posted on November 14, 2015 | Posted in Best Practices
I’ll be the first to admit that I’m not good at firing someone. When I worked at a dealership, the employees all knew when someone was “getting the axe.” About a week before it happened, I went from being upbeat and outgoing to somber and reserved. It was very easy to tell something big was coming down. If you’re an empathetic type, you think about the impact your actions will have on the person and family.
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Industry Q&A

What is the toughest decision you’re facing right now?

August 6, 2015 | Posted in Best Practices

“The toughest decisions we are making right now are based around personnel. Our most important internal investment is our people. This is also the largest part of our expenses, so when sales/margin decrease, you have to ‘right size’ the business and adapt. We have been adjusting our personnel expense to match the market. These are tough decisions when it affects families, friends and the community. This is not the first, nor the last cycle ... it will all work out and we will still be here alongside our customers and communities.”


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Attracting Stellar Salespeople
From the Desk of Lynn Woolf

Attracting Stellar Salespeople

By Lynn Marcinkowski Woolf posted on June 8, 2015 | Posted in Best Practices
The selling season is here. Have you “stocked” your sales floor with top-notch salespeople to meet the increased traffic? Based on your responses to our 2015 Dealer Business Trends & Outlook survey, many of you say finding good employees is the issue you’re most concerned about. What steps are you taking to attract and retain good people?
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Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.


Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.


At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

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Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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