Build Time in for an Extra Quality Inspection

Listen to this two-minute segment from our recent webinar, “Building a High Performance Service Department,” led by Bob Clements, Rural Lifestyle Dealer columnist. Clements is president of Bob Clements Intl. and is a nationally recognized management consultant for the outdoor power equipment, agriculture and power sports dealerships.

According to Clements, he suggests dealers build time into each project for an extra quality inspection. You cannot set yourself up to have customers complaining about poor quality work. It's better to price jobs out with the extra time built in to ensure the highest quality of service is provided.

Download the entire hour-long webinar for strategies on how to make your service department the most profitable part of your dealership. For instance, Clements will share ideas for accountability, fee setting and more so that you can achieve levels of 55% gross profit margin and a net of 20% of every labor dollar produced going back to you, the owner.

Watch full webinar
(REQUIRES FREE SITE REGISTRATION)

Thank you to our webinar sponsor Bestway, manufacturers of the Retriever Pup self-loading trailer.

Lynn Marcinkowski Woolf

Lynn Marcinkowski Woolf was managing editor of Rural Lifestyle Dealer. Prior to that, she was a contributing writer for Rural Lifestyle Dealer and Farm Equipment magazines before becoming editor in 2012. She previously covered agriculture as a freelance writer for several industry publications. Lynn also worked in public relations and marketing and earned her accreditation in public relations. She is a graduate of the University of Wisconsin-Milwaukee and lives on a third-generation family farm in Kansas. Contact: lwoolf@lessitermedia.com

Videos

Mowhawk Mowers Enters the Zero-Turn Space

Mowhawk mowers using decades of manufacturing experience to enter the zero-turn space and grow its dealer network.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

Build Time in for an Extra Quality Inspection

This month's digital sponsors:

Lynn Marcinkowski Woolf