Ryan Johnson, store manager of the Kamloops, B.C., location of PrairieCoast Equipment, explains the value the dealership sees in having remote service technicians. They have one tech that lives 3 hours away and one that lives 6 hours away to serve customers in northwestern British Columbia.

PriarieCoast Equipment, a 9-location dealership with a rural lifestyle equipment-focused store in Kamloops, British Columbia, earned top honors as the 2015 Rural Lifestyle Dealer Dealership of the Year in the Multi-Store category.

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