Notable and Quotable
www.rurallifestyledealer.com/articles/3898-getting-customers-to-spread-the-word-of-their-good-experiences-at-your-dealership

Getting Customers to Spread the Word of Their Good Experiences at Your Dealership
December 15, 2014
James Lucas, vice president of parts and service operations for East Coast Equipment, shares his philosophy on serving operations of all sizes.