2024 Dealership of the Year: WCTractor
www.rurallifestyledealer.com/articles/11227-video-why-wctractors-managers-follow-up-with-customers

[Video] Why WCTractor's Managers Follow Up with Customers
September 9, 2024
WCTractor Owner Chris Wackman explains why the company focuses on having sales managers follow up with select customers on a weekly basis. Customers are asked what might have been improved in their experiences with the company, which WCTractor then makes an effort to correct.