Bob Clements of Bob Clements International, industry expert and Rural Lifestyle Dealer columnist, shares ways to compensate your dealership's inside sales staff to build teamwork and employee satisfaction.
The way a dealership presents itself impacts how it interacts with customers. A dealership that ensures “comfort” for customers can mean greater sales and customer loyalty.
The way a dealership presents itself impacts how it interacts with customers. A dealership that ensures “comfort” for customers can mean greater sales and customer loyalty.
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
Drive the profitability and growth of the parts department by creating a compensation and bonus program that looks at both increased sales and maintaining a predetermined profit margin.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.