It’s important to provide the necessary resources and authority a person needs in order to complete the delegated task or project. If you don’t, you are simply setting them and yourself up for failure.
Bob Clements leads a discussion at a recent Management Boot Camp about establishing a compensation program for your dealership support team based on a percentage of departmental costs.
Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your sales team based on salary caps. He also outlines how to set up a bonus program based on a percentage of net profit.
Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your parts team based on salary caps. He also outlines how to set up a bonus program based on increased parts sales for the current month compared with the same month last year.
Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your service team based on salary caps. He also outlines how to set up a bonus program based on technician efficiency and your recovered labor rate.
This is part 6 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines management tasks to complete daily, weekly, monthly and annually.
This is part 5 in the "Define the Process" video series by Bob Clements of Bob Clements
International, where he outlines administrative tasks to complete daily, weekly, monthly and
annually.
This is part 4 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he walks through the sales process, from greeting a customer to closing the sale.
This is part 3 in the "Define the Process" video series by Bob Clements of Bob Clements
International, where he outlines practices that increase efficiency and profitability in your
parts department, including inventory turns, processes for special orders and pricing
updates.
This is part 2 in the "Define the Process" video series by Bob Clements of Bob Clements
International, where he outlines steps to increase efficiency and profitability in your service
department, starting with the check-in procedure through to following up with the customer.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.