Sara Hey of Bob Clements International says that you can delegate more effectively by slowing down and communicating, avoiding the tendency to micro-manage and giving employees the resources and authority they need to compete the task or project successfully. "Delegation creates an environment of trust," Hey says.
Sara Hey of Bob Clements International says cross training improves productivity, efficiency and quality at your dealership. And, as part of building up your team, don't forget to add some fun.
Sara Hey, vice president of operations and business development for Bob Clements International, shares how your core values shape the culture at your dealership.
"Your goal is to create a compensation program that is performance based, so the higher the performance, the more the employee makes," says Bob Clements.
Sara Hey of Bob Clements International shares ideas for expanding your search for service department employees as well as words to add to your job posts.
Sara Hey of Bob Clements International shares ideas for expanding your search for parts department employees as well as words to add to your job posts.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.